Bank Teller Training Program

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The Bank Teller Mastery Course is designed to prepare you for a successful entry into the banking industry. It covers essential skills such as handling cash, managing customer transactions, and understanding core banking operations. You’ll learn industry-standard practices, compliance requirements, and fraud prevention techniques. Interactive modules, real-life case studies, and mock tests help build confidence and job readiness. This course is ideal for freshers aiming to start a stable and rewarding career as a bank teller.

Learn How To:

  • Handle Real-Time Transactions
    Learn how to manage deposits, withdrawals, fund transfers, and cheque handling with 100% accuracy and compliance.
  • Master Core Banking Systems
    Get hands-on training in widely used banking software like Flexcube or Finacle to execute teller operations efficiently.
  • Ensure Compliance & Prevent Fraud
    Learn how to identify suspicious activity, follow KYC/AML rules, and protect customer accounts from fraud.
  • Deliver Excellent Customer Service
    Learn how to communicate with customers confidently, resolve basic queries, and maintain professionalism at the counter.
  • Balance Cash & Maintain Records
    Understand how to tally cash at end of day, maintain ledgers, and ensure zero discrepancies in teller work.
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What Will You Learn?
  • Banking Basics & Teller Responsibilities
  • Understand the role of a teller, banking structure, types of accounts, and essential branch operations.
  • Cash Handling & Transaction Processing
  • Learn to manage cash deposits, withdrawals, transfers, and cheque transactions with accuracy and efficiency.
  • Core Banking Software Usage
  • Gain practical exposure to teller screens and workflows in systems like Flexcube or Finacle.
  • Customer Service & Communication Skills
  • Build confidence in handling customer queries, delivering service with professionalism and empathy.
  • Regulatory Compliance & Risk Awareness
  • Learn about KYC, AML, fraud detection, and internal controls to ensure safe and compliant banking operations.

Material Includes

  • Interactive Learning Modules
  • Video lessons on teller operations
  • Step-by-step system walkthroughs (e.g. Flexcube/Finacle)

Audience

  • Freshers & Graduates Seeking Banking Jobs
  • Perfect for college graduates or job seekers preparing for teller roles in private or public sector banks.
  • Career Switchers or Retail Executives
  • Ideal for professionals in retail, sales, or admin roles looking to shift into a stable, customer-facing banking career.

Course Content

Introduction to Banking

  • What is a bank?
    06:30
  • Types of banks in India
  • Evolution of banking
  • Liberalization and Modern Era (1991 Onwards)
  • Conclusion
  • Mock Test

Understanding Bank Policies

Teller Role & Ethics

Registers Maintained by Tellers

Teller Process in Flexcube (or Core Banking System)

Poka-Yoke: Error-Proofing in File Maintenance

Audit and Compliance

. Locker Operations and Protocol

Mock Tests and Practice Sessions

Real-World Case Studies

Final Evaluation & Certification

Tags

A course by

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Student Ratings & Reviews

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growitt2023
1 week ago
It was an amazing program that helped me crack my bank interview.

Course Includes:

  • Price:Free
  • Instructor:growitt2023
  • Duration: 18 hours
  • Lessons:24
  • Students:4
  • Level:Beginner