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The mind that keeps the branch running. The strategist behind every smooth transaction. The one who turns banking chaos into clarity.
Mastering Operations Head
The Operations Head is the brain that powers every successful branch.
They ensure smooth daily operations, manage teams, handle audits, and maintain customer trust.
With IBA EDU’s Mastering Operations Head, you’ll gain the skills, tools, and mindset needed to manage processes, people, and performance — like a pro.
What You’ll Gain
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Certification that strengthens your resume.
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Operational Leadership Skills to lead a branch confidently.
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Audit-Ready Knowledge for RBI & internal inspections.
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Decision-Making Power to handle critical branch operations.
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Team Management Skills to guide and motivate your staff.
Career Path & Salary Range
Roles You Can Aim For:
🔹 Branch Operations Head
🔹 Deputy Manager – Operations
🔹 Cluster Operations Manager
Expected Salary Range:
₹6 – ₹12 LPA (based on experience)
₹12 LPA+ for Senior Regional Operations roles
Why Choose IBA EDU
✅ Designed by Experienced Bankers
✅ Practical Case Studies & Real Scenarios
✅ Career-Focused Curriculum
✅ Interactive Modules + Assessments
✅ Dedicated Placement Assistance
“IBA EDU doesn’t just teach banking. It prepares you for the real challenges inside a branch.”
— Ritika Menon, Operations Head, Chennai
Mastering Operations Head : Lead with clarity. Operate with confidence. Grow with purpose.
Enrol Now
Course Content
Module 1: Foundations of Modern Banking
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The Role of a Bank: Economic and Societal Functions
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Evolution of Banking: From Traditional to Digital Operations
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Types of Banks and Financial Institutions (Retail, Corporate, Investment)
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Key Banking Terminology
Module 2: The Core Banking System (CBS)
Module 3: Payments and Settlement Systems
Module 4: Risk and Compliance
Module 5: Credit and Lending Operations
Module 6: Digital and Technology-Driven Operations
Module 7: Specialized Operations
Module 8: Career Path in Bank Operations
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