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- FAQ
1. Getting Started
- How do I log in after signing up?
Go to www.ibaedu.com → Login → My Profile → Dashboard. All your courses will be there.
- When can I start learning?
Instantly! As soon as your payment is confirmed, your courses unlock.
- Do I need a laptop to learn?
Nope. You can learn on mobile, tablet, or laptop.
- Do I need a laptop to learn?
Nope. You can learn on mobile, tablet, or laptop.
- Do I need prior banking knowledge to join IBA Edu?
No, not at all. Our courses are designed for absolute beginners as well as experienced bankers who want to upgrade their skills.
- I am still in college. Can I join?
Yes! Many students join while in college to prepare for campus placements and get an edge in bank job interviews.
- Do I need a laptop to learn?
Nope. You can learn on mobile, tablet, or laptop.
2. Choosing Your First Course
- I’m new. Which course should I start with?
Start with:
Welcome Desk Training – Learn front office skills.
Teller Operations – Master cash handling & transactions.
Micro/Nano Modules – Quick 10–15 min lessons for daily learning.
- Can I take more than one course at the same time?
Absolutely! You can switch between courses and learn at your own pace.
- Is English mandatory to take these courses?
The content is mainly in simple English (with banking terms explained clearly). If you can understand basic English, you’ll be comfortable.
- What is Bank Job Module?
These courses give you complete training for specific bank jobs such as Teller, Welcome Desk Officer, or Customer Service Officer.
They explain what each role actually does in a bank — from daily tasks to customer handling.
By the end, you’ll know exactly what skills banks expect and feel confident to face job interviews.
- What is Micro Learning Module?
These are short lessons that focus on one skill at a time.
For example, you might learn how to fill a KYC form or how to greet a customer properly.
Each lesson takes only 10–15 minutes, so it’s perfect for quick learning when you don’t have much time.
- Smart Bundle Modules
This is a package where several related courses are grouped together.
For example, one bundle might include compliance, customer service, and audit all in one pack.
It’s great if you want to build complete knowledge on multiple topics at the same time.
- Smart Nano Bytes
These are very short, bite-sized lessons you can finish in just 5 minutes.
They are perfect for a quick revision or when you don’t have much time to study.
3. Learning at Your Own Pace
- How much time should I study daily?
Even 30 minutes a day can make you job-ready within weeks.
- Do I need to finish a course in one sitting?
No. You can pause, resume, and replay lessons anytime.
- Can I learn on my mobile?
Yes. Our platform works smoothly on both mobile and laptop. Learn anytime, anywhere.
- What if I don’t have internet all the time?
With the Premium Plan, you can download lessons and learn offline.
- How do I track my progress?
Your dashboard shows exactly how much you’ve completed and what’s pending.
4. Certificates & Growth
- Do I get a certificate after completion?
Yes. Each completed course gives you a digital certificate to add to your resume and LinkedIn profile.
- Will these courses help me get a job?
Yes. Our modules are based on real bank hiring roles like Welcome Desk, Teller, and Customer Service. They make you interview-ready and job-ready.
- Are these courses useful only for banking jobs?
While designed for banking roles, they also build skills like customer service, financial awareness, compliance, and professionalism — useful across many industries.
- I’m already working in a bank. Should I still join?
Yes. Many working professionals join IBA Edu to upgrade their skills in areas like customer handling, compliance, operations, and sales.
5. Pricing & Access
- Are the courses expensive?
Not at all. Plans start with a low-cost Starter option where you can access 5 courses + weekly live sessions. You can upgrade anytime.
- How can I pay?
You can pay easily through UPI, cards, net banking, or wallets.
- Can I try before going for a big plan?
Yes! The Starter Plan is perfect to begin with. Once you’re comfortable, you can move up to Standard or Premium.
6. Support & Career Growth
- Will someone guide me personally?
Yes. In Standard & Premium plans, you get email and 1-on-1 mentor support. Plus, we have live weekly Q&A sessions.
- Will these courses really help me get a bank job?
Definitely. Our courses are built around bank hiring roles like Welcome Desk, Teller, Customer Service Officer. They make you job-ready and confident for interviews.
- Do you provide placements?
We don’t directly place students, but our training makes you stand out. Many learners have used IBA Edu courses to clear interviews and start banking careers.