Shipping Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Effective Date: 01-07-2025
Entity Name: Impon Bridgetolearn Edtech Private Limited
Website: https://www.ibaedu.com

1. Overview

At IBAEDU, our focus is on delivering high-quality digital educational products and services. We do not offer any physical goods. Therefore, we do not engage in shipping, delivery, or dispatch of any tangible items.

2. Nature of Products

All products available on www.ibaedu.com are 100% digital in nature. This includes:

  • Online courses and learning modules
  • Downloadable study materials (eBooks, PDFs, guides)
  • Interactive webinars and recordings
  • Quizzes, assignments, and assessments
  • Certifications in electronic format
  • Access to LMS dashboards and digital tools

Since these are intangible products, they are delivered electronically.

3. Delivery of Digital Products

After successful payment:

  • Access to courses is granted immediately or within 24 hours.
  • Downloadable resources are made available via the user dashboard or shared by email.
  • Certificates and learning outcomes are emailed or accessible from the user account.

Please ensure that your email address and contact number are accurate during registration to avoid delivery delays.

4. No Physical Shipping or Courier

As we deal only in digital products:

  • No shipping or courier is involved.
  • No delivery charges are applied.
  • No tracking ID or physical carrier service is used.
  • No physical delivery timeline applies.

5. Customer Support for Access Issues

If you face any issues accessing your purchased digital products, please contact us:

Email: support@ibaedu.com
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)
Response Time: Within 24 business hours

Common issues include:

  • Course access not granted
  • Missing download links
  • Trouble accessing dashboard or LMS
  • Digital certificate not received

6. Updates to This Policy

Impon Bridgetolearn Edtech Private Limited reserves the right to change or update this policy at any time. Any revisions will be posted on this page. We encourage users to check back regularly for the latest information.

7. Contact Information

For any clarification or concerns regarding this Shipping Policy, contact:

Impon Bridgetolearn Edtech Private Limited
Email: support@ibaedu.com
Website: https://www.ibaedu.com

Declaration

By using our platform and purchasing any product or service, you acknowledge and agree that:

  • All offerings are digital in nature
  • No physical products will be delivered
  • This shipping policy has been read and understood