Billing Policy

Effective Date: 01-07-2025

1. Accepted Payment Methods

We accept the following payment methods through our secure payment gateway partners:
– Credit Cards (Visa, MasterCard, American Express, etc.)
– Debit Cards (All major Indian banks)
– Net Banking
– UPI (Google Pay, PhonePe, Paytm, etc.)
– Wallets (Paytm, Mobikwik, etc.)
– International cards (where applicable)
– EMI options (if enabled on specific products)
All payments are processed through encrypted and PCI-DSS compliant gateways to ensure maximum security.

2. Pricing and Currency

All prices on ibaedu.com are listed in Indian Rupees (INR) by default. International users may see prices in their local currency, but all transactions will be processed in INR. Prices are subject to change without prior notice; however, the price applicable at the time of purchase will be honored.

3. GST and Taxation

As a registered Indian entity, Impon Bridgetolearn Edtech Private Limited is required to collect Goods and Services Tax (GST) where applicable. All product and service prices are either inclusive or exclusive of GST, as clearly indicated. A valid GST invoice will be generated for every successful transaction. Users requiring GST invoices must provide valid GSTIN details at the time of checkout.

4. Invoice and Billing Confirmation

Upon successful payment, an automated invoice and payment confirmation email will be sent to your registered email address. Invoices can also be downloaded from your My Account / Dashboard section on ibaedu.com. Please ensure your billing information is accurate.

5. Payment Failures and Declined Transactions

In case of a failed transaction, you will not be granted access to the purchased course or service. If the amount is debited but access is not granted, contact us at support@ibaedu.com with your payment reference number. We will verify and resolve the issue within 7–10 business days.

6. Recurring Payments and Subscriptions

If any service is sold under a subscription model, this will be clearly stated during checkout. Subscription billing will automatically renew unless cancelled by the user before the renewal date. Users can cancel future billing through their dashboard.

7. Billing Disputes and Resolution

If you believe you have been billed incorrectly, contact billing@ibaedu.com or support@ibaedu.com immediately. Provide full details including your registered email, order ID, and transaction reference. We aim to resolve genuine billing disputes within 10 business days. False chargebacks may lead to account suspension.

8. Refunds

Please refer to our separate Refund Policy for complete terms. In short, no refunds are provided once a purchase is made, unless in cases of duplicate payments or access failure despite successful payment.

9. User Responsibility

You are responsible for maintaining accurate billing and contact details, reviewing course details before purchase, and ensuring your device and network are compatible with our digital content.

10. Modifications to the Billing Policy

Impon Bridgetolearn Edtech Private Limited reserves the right to update this policy at any time without prior notice. Updates will be posted on this page with the revised effective date.

11. Contact Information

For billing-related queries, contact:
Email: billing@ibaedu.com / support@ibaedu.com
Registered Office:
Impon Bridgetolearn Edtech Private Limited, Chennai, India

Declaration

By completing a purchase on www.ibaedu.com, you acknowledge that you have read, understood, and agreed to the terms of this Billing Policy.